The surveys are an important component for the evaluation of the KPI phase. The focus of the surveys is mainly on qualitative feedback and general user experience with NUIA during the KPI Phase.
It is very important to us to receive your personal opinions, wishes and suggestions to optimize NUIA. Each response is carefully evaluated and included for further analysis and development plannings.
The answers we receive with the KPI data will be kept strictly confidential and anonymous. It is not possible for us to trace the received data back to a single person. Therefore, please do not add any contact information to the text fields of the surveys.
How exactly do the surveys work?
In a KPI phase there are three surveys for each user. These have to be answered chronologically. There is a time frame for each survey. The first survey is already available after the first hours of NUIA usage. The second survey activates after six days and the last three days before the end of the KPI phase.
If a survey is not completed before the next survey is available, the previous survey will be skipped and can not be accessed anymore.
What surveys are there?
- Survey for the first impression
- Survey for the first User Experience
- Survey for the final user satisfaction and suggestions for improvements
Subsequent changes in a survey
How you can change your answers afterwards is described in the article "How do I set up NUIA Productivity+ for the KPI phase?".