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NUIA

Troubleshooting

NUIA

Basics

How do I update NUIA?

What is NUIA Eye Control?

What system requirements do I need for NUIA?

What monitor sizes does NUIA support?

Premium Enabled Applications

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Getting started

What do I need to use NUIA?

How to install NUIA?

How to install an Eye Tracker?

How can I manually start an onboarding for a NUIA function?

Functionalities

Key based Gaze Scrolling

Overview of all functionalities of NUIA

Why exactly do I need the NUIA Browser Extension?

Smart Teleport - Cursor teleports to the gaze point

Click with the gaze

Gaze Pad - Trigger actions with lightning speed

NUIA Button - hands-free navigation

Pensieve - Your gaze controlled screenshot tool

Gaze Selector - Click Buttons with your gaze

Last Gaze Point - Where was I last time?

Gaze Scrolling - scroll hands-free

Secure Lock

Auto Gaze Button - click buttons directly per gaze

NUIA Click - Clicking everywhere with your gaze

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Settings

How to update the NUIA license?

How to migrate your NUIA Gaze Pad configuration for SAP GUI to the latest version of NUIA

How to edit the NUIA Gaze Pad configuration for SAP GUI

Where are the settings?

What properties can be changed in the settings?

How can I start or stop NUIA?

Why does the NUIA Icon in the taskbar change?

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Tips and Tricks

How can I control my computer with keyboard shortcuts to further reduce mouse usage?

How do I improve the accuracy when interacting with small buttons?

Troubleshooting

Why is NUIA not working?

My Eye Tracker is not detected

What is Screen Setup and why do I need to have it?

My Screen Setup changed or will be changed

What should I do if my Eye Tracker inaccurately captures my gaze point or locates it on the wrong screen?

How can I test/improve the calibration?

NUIA Settings page is empty

No extension visible in Firefox

How do I send my Log Report to NUIA Support?

How do I save my NUIA configuration when getting a new notebook?

How do I activate the NUIA browser extension/add-on in Google Chrome or Microsoft Edge browsers

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KPI Phase

How do I set up NUIA for the KPI Phase?

All I need to know about the surveys

How to upload my KPI Data manually?

How do I know that the KPI data cannot be uploaded automatically?

Firewall requirements for automatic KPI Uploads

How to manually start a KPI survey?

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